FAQ: Ocean Plastics Daypack by Solgaard: The Upcycled Backpack
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How water resistant is the bag?

We design our bags so that you can be caught out in the rain and not worry about your laptop inside. However, if it’s a monsoon, you will want to seek cover for many reasons, including avoiding rain not getting in through your zippers.

Last updated: October 23, 2018 11:32

Will my laptop fit?

Daypack has been designed to fit laptops up to a 15” size. A lot of us use 15” Macbook Pros and we are very happy with it. Also some people on our team use 13” Macbook Airs and are also happy with the size. Daniel the Intern uses a Lenovo Yoga something or other and that’s great too - if you’re into having a touchscreen on your laptop that is. The maximum area of the laptop 15 Inches high, 10 inches wide. (38cm X 25cm)

Last updated: October 23, 2018 11:32

Where is the material collected from?

Where is the material collected from: The first batch will be collected within 5kms of the coastlines of the Maldives, and the second batch will be collected from the Philippines. Your bag will come with information about where the plastic came from that made your bag.

Last updated: October 23, 2018 11:32

What does the material feel like?

What does the material feel like? It’s surprisingly soft to the touch, yet durable.

Last updated: October 23, 2018 11:32

How much stuff can I fit in the bag?

It’s a similar size to many everyday backpacks: a laptop, a textbook or two, a sweater, powerbank, some cables, and a charger for your laptop will fit no problem. Then there’s space on the side for your water bottle on one side, and umbrella on the other.

Last updated: October 23, 2018 11:32

What is Kickstarter? How Do I know I will receive my product?

What is Kickstarter? Kickstarter is not a store. Kickstarter is a way to fund projects with big goals. We are funding this through Kickstarter because we believe there is a huge community around the world that wants to see the oceans healthier. The way it works is this: if you are interested in the campaign, you mark down your pledge today, along with your credit card. You are not charged today. Your credit card is only charged if the campaign is successful, at which point you will be charged by Kickstarter on November 29th.

How do I know I will receive my product? This is our 4th Kickstarter campaign, and reputation is very important to us. We have thousands of backers from all over the world that have believed in us, and we have delivered the products to them. In some instances, goods can’t be shipped to certain countries, at which point we will refund any amount paid by you. We’re so dedicated to our backers, that last year, our founder Adrian wore leopard print pants every day to prove to our backers that he was doing everything he could to get products to everyone, and he wore them until all bags were received! It took 9 months for all the final bags to be shipped - and he held to his word!

Last updated: October 23, 2018 11:32

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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